TOKYO ARIAKE ARENA

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ARIAKE ARENA

ARIAKE ARENA offers the world's most advanced live entertainment
and contributes to a mentally
and physically healthy and enriched culture and society,
with a vision to become "Tokyo's new sports and cultural center".

FLOOR

1F ARENA FLOOR

2F STAND FLOOR

3F STAND FLOOR

4F STAND FLOOR

ACCESS

To the new TOKYO Bay Area adjacent to Toyosu and Odaiba

Address
11-1, Ariake 1-chome, Koto-Ku, Tokyo
The Nearest Station

〇Tokyo Waterfront New Transit Yurikamome Line
　Get off at “Shin-toyosu Station” ……About 8 minutes on foot
　Get off at “Ariake-tennis-no-mori Station” ……About 8 minutes on foot

〇Tokyo Waterfront Area Rapid Transit Rinkai Line
　Get off at “Kokusai-tenjijo Station” ……About 17 minutes on foot
　Get off at “Shinonome Station” ……About 17 minutes on foot

TOKYO BAY AREA

GOOGLE MAP

Q&A

Access

  • Q.
    How can I access to the venue with public transportation?
    A.
    Via Yurikamome Line
    From Ariake-tennis-no-mori Station (Stop ID: U13), approximately 8 minutes on foot.
    From Ariake Station (Stop ID: U12), approximately 8 minutes on foot.
    Via Tokyo Rinkai Line
    From Kokusai-tenjijo Station (Stop ID: R03), approximately 17 minutes on foot.
    From Shinonome Station (Stop ID: R02), approximately 17 minutes on foot.
  • Q.
    Are there parking lots in Ariake Arena?
    A.
    No, we do NOT have any parking lots available for guest in our venue. We kindly ask you to use public transportation.
    *Parking lots available only for our restaurant customer, gym user and sub-arena users.
  • Q.
    Is there a bicycle parking space in Ariake Arena?
    A.
    Yes, there is a bicycle parking space at Ariake Arena. There are racks available for 165 bicycles.
  • Q.
    How much is the parking fee?
    A.
    For [Sub-Arena users / Restaurant customers] ¥150 / 30 min *After first one hour: ¥300 / 1h
  • Q.
    Is it possible to reserve handicap parking space?
    A.
    No, we do NOT accept reservation for parking space.
    Please try to arrive the venue early for saving your parking space.

Lost & Found

  • Q.
    Who am I supposed to contact regarding Lost & Found?
    A.
    Please contact with event organizer / concert promotor while the event dates.
    Within a week after your attended event, please contact Ariake Arena Emergency Control Center. (Email: contact@ariake-arena.tokyo)
    After a week after your attended event, please contact Tokyo Wangan Police Station. (TEL: 03-3570-0110 )
  • Q.
    Who am I supposed to contact if I find someone’s lost item?
    A.
    Same answer to the question above.

About the Facility

  • Q.
    Are there any restaurants in Ariake Arena?
    A.
    Yes, the venue has a restaurant on the ground level which locates next to our sub-arena. Plus, there are multiple concession stands selling drinks and hot snacks inside of the arena.
    For more details, please check out our Floor map.
  • Q.
    Are there any concession stands in Ariake Arena?
    A.
    Yes, the venue has seven concession stands in total. Please check out our Floor map for more details.
  • Q.
    Are there vending machines in Ariake Arena?
    A.
    Yes, the venue has multiple vending machines both inside and outside of the arena. For the specific locations, please check out our Floor map.
  • Q.
    Is there a smoking area available in Ariake Arena?
    A.
    No, we are smoking free venue.
  • Q.
    Are there any lockers or coat checks in Ariake Arena?
    A.
    The venue has coin-operated luggage lockers on the second floor. Please check out our Floor map for more details.
  • Q.
    Can I rent a wheelchair in Ariake Arena?
    A.
    No, we do not have wheelchair rental for guests.

AriakeArena-free-Wi-Fi

  • Q.
    Do I need to pay for the Wi-Fi?
    A.
    No, you can connect to our Wi-Fi for free.
  • Q.
    I can’t connect to Ariake Arena Wi-Fi. Why?
    A.
    There are some possibilities that you can’t have our Wi-Fi connection or be connected but the speed is slow.
    Please let us suggest re-connect after a while. Sorry for the inconvenience.

Event information

  • Q.
    How can I purchase tickets for events at Ariake Arena?
    A.
    Please reach out to the event organizer.
  • Q.
    How can I check my seat view?
    A.
    Please reach out to the event organizer/concert promotor.
  • Q.
    Can I purchase my ticket at box office on the date of the show?
    A.
    It depends on the event you attend. Please reach out to the event organizer.
  • Q.
    I lost my ticket. Is it still possible to attend the event?
    A.
    Please reach out to the event organizer.
  • Q.
    What time does merchandise selling start?
    A.
    It changes depending on the event you attended. Please reach out to the event organizer.
  • Q.
    How can I know future events at Ariake Arena?
    A.
    You can check our upcoming events here. *Japanese only.
    For details about an event, you are planning to attended, please reach out to the event organizer.
  • Q.
    Is event I am attending still happening when it’s severe weather?
    A.
    Please check out the event website about cancellation of the events.

To Media

  • Q.
    Can I schedule interview or video-shooting?
    A.
    Please contact us via email (Email: contact@ariake-arena.tokyo).
  • Q.
    Can I use link from the Ariake Arena official homepage on other websites?
    A.
    Please contact us through the following email. (Email: contact@ariake-arena.tokyo)

CONTACT

We accept inquiries related to business partners and interviews. Please refrain from making inquiries related to marketing and sales promotion.
Please note that such inquiries will not be answered.

CONTACT

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